top of page

Terms & Conditions

Introduction

Welcome to Nutza. These Terms & Conditions govern your use of our website, products, and services available through www.nutza.store.

By accessing, browsing, or using this website, you agree to be bound by these Terms & Conditions. If you do not agree with any part of these terms, please refrain from using our website.

Eligibility

By using this website, you confirm that you are legally capable of entering into binding agreements under applicable laws.

Users under the age of 18 should use this website only under the supervision of a parent or legal guardian.

Products & Availability

Nutza offers dates, dry fruits, nuts, kernels, chocolates, saffron, specialty treats, and related products through its online platform.

We strive to ensure that product descriptions, images, pricing, and availability information are accurate. However, errors may occasionally occur.

Product images are provided for illustrative purposes only. Actual products may vary slightly due to packaging updates, photography, screen settings, or natural variations in food products.

Nutza reserves the right to modify, discontinue, or limit the availability of any product without prior notice.

Pricing & Payments

All prices displayed on the website are listed in Indian Rupees (INR) unless otherwise stated.

Nutza reserves the right to update product prices at any time without prior notice.

Payments may be made using available payment methods offered at checkout, including:

  • UPI

  • Credit Cards

  • Debit Cards

  • Cash on Delivery (where available)

  • Other payment methods supported through Razorpay

Orders will only be processed after successful payment confirmation where applicable.

Order Acceptance

All orders placed through the website are subject to acceptance and availability.

Nutza reserves the right to refuse, cancel, or limit any order at its sole discretion, including but not limited to cases

involving:

  • Product unavailability

  • Pricing or technical errors

  • Suspected fraudulent activity

  • Incomplete or inaccurate customer information

  • Violation of these Terms & Conditions

If an order is cancelled after payment has been received, any applicable refund will be processed in accordance with our Cancellation & Refund Policy.

Shipping & Delivery

  • Nutza currently delivers products across India.

  • Estimated delivery timelines are provided for convenience only and should not be considered guaranteed delivery commitments.

  • Delivery may be affected by factors beyond our control, including courier delays, weather conditions, transportation disruptions, or operational constraints.

  • Further information regarding shipping can be found in our Shipping & Returns Policy.

Cancellation, Returns & Refunds

Order cancellations, returns, replacements, and refunds are governed by our Cancellation & Refund Policy and Shipping & Returns Policy.

By placing an order, you acknowledge and agree to the terms outlined in those policies.

Customer Accounts

  • Customers may create and maintain an account on the Nutza website.

  • You are responsible for maintaining the confidentiality of your account credentials and for all activities conducted through your account.

  • Nutza shall not be liable for any unauthorized use of an account resulting from the user's failure to safeguard login information.

  • We reserve the right to suspend or terminate accounts found to be involved in fraudulent, unlawful, or abusive activities.

Product Reviews & User Content

Customers may submit reviews, ratings, and feedback regarding products purchased through the website.

By submitting content, you grant Nutza the right to display, reproduce, and use such content in connection with the operation and promotion of the website.

Users agree not to submit content that is:

  • False or misleading

  • Offensive, abusive, or defamatory

  • Unlawful or fraudulent

  • Infringing upon intellectual property rights

  • Harmful to other users or third parties

Nutza reserves the right to remove or modify user-generated content at its discretion.

Intellectual Property

All content on this website, including but not limited to:

  • Logos

  • Trademarks

  • Product images

  • Graphics

  • Text

  • Website design

  • Branding materials

is the property of Nutza and is protected under applicable intellectual property laws.

No content from this website may be copied, reproduced, distributed, modified, or used for commercial purposes without prior written permission from Nutza.

Third-Party Services

The website may contain links to third-party websites, services, or platforms.

Nutza is not responsible for the content, privacy practices, products, or services provided by third parties. Accessing third-party websites is at your own risk.

Limitation of Liability

To the maximum extent permitted by law, Nutza shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from:

  • Use of the website

  • Inability to access the website

  • Product purchases

  • Delivery delays

  • Technical interruptions

  • Third-party services

Nothing in these Terms & Conditions shall limit any rights available to consumers under applicable law.

Privacy

Your use of the website is also governed by our Privacy Policy, which explains how we collect, use, and protect personal information.

By using the website, you consent to the practices described in our Privacy Policy.

Changes to Terms & Conditions

Nutza reserves the right to modify, update, or revise these Terms & Conditions at any time without prior notice.

Any changes will become effective immediately upon publication on the website.

Continued use of the website following any changes constitutes acceptance of the revised Terms & Conditions.

Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India.

Any disputes arising from the use of this website shall be subject to the jurisdiction of the appropriate courts in India.

Contact Information

For questions regarding these Terms & Conditions, please contact:

info@nutza.store

For customer support:

support@nutza.store

For order-related inquiries:

orders@nutza.store

bottom of page